A subset of users are receiving error 502

Incident
July 28, 11:36am

A subset of users are receiving error 502

Status: closed
Start: July 28, 10:26am
End: July 28, 11:36am
Duration: 1 hour 9 minutes
Affected Components:
Zoom Zoom Meetings
Investigating

July 28, 10:26am

July 28, 10:26am

Our engineers are currently investigating increased errors accessing zoom.us as well as joining meetings.

Monitoring

July 28, 10:45am

July 28, 10:45am

Our engineers have failed services away from the impacted region, this failover has remediated the 502 errors, we continue to investigate issue with our provider.

Resolved

July 28, 11:36am

July 28, 11:36am

This incident has been resolved.