[Outage] Issues with Box Services

Informational
September 04, 1:00pm

[Outage] Issues with Box Services

Status: closed
Date: September 04, 11:20am
Affected Components:
Box.com
Investigating

September 04, 11:20am

September 04, 11:20am

We are investigating an ongoing issue affecting Box. Users may experience errors or long load times using Box services. We will provide more information as soon as it is available.

Investigating

September 04, 11:23am

September 04, 11:23am

We are continuing to investigate this issue.

Investigating

September 04, 11:28am

September 04, 11:28am

We are continuing to investigate this issue.

Identified

September 04, 11:33am

September 04, 11:33am

The issue has been identified and a fix is being implemented.

Monitoring

September 04, 11:45am

September 04, 11:45am

A fix has been implemented and we are monitoring the results.

Monitoring

September 04, 12:12pm

September 04, 12:12pm

Box services have recovered. We're continuing to monitor and ensure full restoration.