[Major] Issues to receive SMS
[Major] Issues to receive SMS
October 20, 2:01am
October 20, 2:01am
Our team is investigating an issue with SMS service. Users may have issues to receive SMS when attempting to login to Box. We will provide additional information as it becomes available.
October 20, 2:30am
October 20, 2:30am
Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.
October 20, 2:40am
October 20, 2:40am
Our team has taken steps to remediate this issue and is seeing improvement for the SMS service. We are continuing to monitor for any additional impact.
October 20, 3:08am
October 20, 3:08am
After further monitoring, this incident is now considered resolved. The SMS Service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.