[Major] Issue with Enterprise Reporting

Incident
January 02, 5:31am

[Major] Issue with Enterprise Reporting

Status: closed
Start: January 02, 5:30am
End: January 02, 5:31am
Duration: 1 minute
Affected Components:
Box.com
Update

January 02, 5:30am

January 02, 5:30am

From approximately 05:30 AM to 02:30 PM US Pacific time, we observed an issue impacting Enterprise Reporting. Customers that attempted to run a report or had a scheduled report during this window may not have the report generated. Reports run during this window should be run again if they have not appeared as expected. There is no current impact and no further updates will be provided here. If you continue to experience any issues, please contact Box Support at https://support.box.com.

Resolved

January 02, 5:31am

January 02, 5:31am

Incident closed.