[Minor] Issue affecting Logins
[Minor] Issue affecting Logins
March 09, 5:30pm
March 09, 5:30pm
Our team is investigating reports of issues affecting Logins. Some customers may be experiencing errors or delays when attempting to log in to their Box accounts. We are working to identify the cause and will provide another update as soon as more information is available.
March 09, 5:34pm
March 09, 5:34pm
We have identified the cause of the issue. Our team is now actively working on implementing a solution.
March 09, 6:05pm
March 09, 6:05pm
A fix has been implemented to address the issue, and we are observing recovery. Customers should now be seeing improvement when attempting to log in. Our team will continue to monitor the service to ensure full stability is restored. We will provide another update once the incident is resolved or if the status changes.
March 09, 6:13pm
March 09, 6:13pm
After a period of monitoring, we have confirmed that the issues affecting Login are now resolved. Service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.
March 09, 6:14pm
March 09, 6:14pm
This incident has been resolved.