[Medium] Customers may experience issues previewing and downloading files

Informational
March 18, 9:01am

[Medium] Customers may experience issues previewing and downloading files

Status: closed
Date: March 18, 9:00am
Affected Components:
Box.com
Update

March 18, 9:00am

March 18, 9:00am

Between 10:56am PST to 11:42am PST on March 18th, 2026 some users may have experienced difficulties previewing and/or downloading files. No further impact has been observed and we are considering this issue to be resolved. If you are still experiencing any issues, please let us know at https://support.box.com.