[Major] Issue with Box API

Incident

June 10, 7:01pm

[Major] Issue with Box API

Status: closed

Start: June 10, 5:34pm

End: June 10, 7:01pm

Duration: 1 hour 26 minutes

Affected Components:

box Box Platform / API Authentication (OAuth 2.0 / JWT)

Identified

June 10, 5:34pm

Our team is investigating an issue with Box API authentication and has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.

Monitoring

June 10, 6:41pm

Our team has taken steps to remediate this issue and is seeing improvement. We are continuing to monitor for any additional impact.

Resolved

June 10, 7:01pm

After further monitoring, this incident is now considered resolved. The affected services have been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.