[Minor] Issues with Uploads

Incident

July 27, 9:57pm

[Minor] Issues with Uploads

Status: closed

Start: July 27, 7:58pm

End: July 27, 9:57pm

Duration: 1 hour 58 minutes

Affected Components:

box Uploads/Downloads

Investigating

July 27, 7:58pm

We are investigating an ongoing issue affecting uploads. We will provide more information as soon as it is available.

Identified

July 27, 8:08pm

Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.

Identified

July 27, 9:02pm

We are continuing to work on a fix for this issue.

Monitoring

July 27, 9:22pm

Our team has taken steps to remediate this issue and is seeing improvements. We are continuing to monitor for any additional impact.

Resolved

July 27, 9:57pm

After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.