[Medium] Issues with Uploads and Downloads

Incident

August 04, 1:44pm

[Medium] Issues with Uploads and Downloads

Status: closed

Start: August 04, 1:23pm

End: August 04, 1:44pm

Duration: 20 minutes

Affected Components:

box Uploads/Downloads

Investigating

August 04, 1:23pm

Our team is investigating an issue with Uploads and Downloads in Box. Users may see errors or slowness when attempting to upload or download items. We will provide additional information as it becomes available.

Resolved

August 04, 1:44pm

Our team has taken steps to remediate this issue and the uploads and downloads service has returned to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.