The issue was resolved by the engineers and the team confirmed services were restored.

We will be providing a new version of our Mac, Windows, and Linux clients. They will be available for download at https://zoom.us/download. We will also be performing a staggered release for iOS and Android on applicable app stores. This update will include support for multi-language captioning in Webinars, in-meeting Whiteboard shapes enhancements, and more granular Zoom App pre-approvals for admins in the client. Mac - https://support.zoom.us/hc/en-us/articles/201361963 Windows - https://support.zoom.us/hc/en-us/articles/201361953 Android - https://support.zoom.us/hc/en-us/articles/201361973 iOS - https://support.zoom.us/hc/en-us/articles/201361943 Linux - https://support.zoom.us/hc/en-us/articles/205759689 There is no operational impact. All services will be available during this scheduled update.

Scheduled maintenance auto-closed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

The scheduled maintenance has been completed.

On August 12, 2022, Zoom will be conducting backend maintenance that may impact Zoom Meetings and Webinars on the platform. While we don’t anticipate any downtime, users may experience service interruption for Zoom Meetings and Webinars during this time. For any issues persisting outside this window, please contact Zoom Support: ​​https://support.zoom.us/hc/en-us/articles/201362003

Scheduled maintenance auto-closed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

The scheduled maintenance has been completed.

On August 6, 2022, Zoom will be retiring significantly older client versions for Zoom Client for Meetings, Zoom Rooms, Zoom Phone, Virtual Room Connector, SDK, and VDI to address a security vulnerability. Please find the full list of products and versions in the table below. After August 6, 2022, users will not be able to log in or join meetings from versions below 5.3.0 (originally released in September 2020). As always, we highly recommend you regularly download and update to the latest version of Zoom software to take advantage of all our latest security and functionality features. The Zoom products that have a new minimum version required as of 8/6/2022 include: - Zoom Client: Windows, macOS, Linux, iOS, Android, Intune and Blackberry (5.3.0) - Zoom Rooms and Zoom Room Controller (5.3.0) - Zoom Phone Appliances (5.3.0) - VDI Client and VDI Plug-in (3.2.0 (5.3.45604.0927)) - Virtual Room Connector (Platform-VRC-EP-20220415) - Meeting SDK Client (More info: https://devforum.zoom.us/t/zoom-client-minimum-version/73259) - Win : 5.4.54524.1229 (2020-12-29) - MacOS : 5.4.54528.1230 - IOS :5.4.54520.1229 - Android : 5.4.3.603 - Video SDK Client (More info: https://devforum.zoom.us/t/zoom-client-minimum-version-important/73261) - Windows, macOS, iOS, Android (1.0.2) Chrome OS app, Outlook Plugin, and Browser Scheduler Extensions for Chrome and Firefox are not affected by this.

Scheduled maintenance auto-closed.

Update: Zoom Room Controllers will no longer be affected by this upcoming version enforcement. The following Zoom products will continue to have a new minimum version required as of 8/6/2022: - Zoom Client: Windows, macOS, Linux, iOS, Android, Intune and Blackberry (5.3.0) - Zoom Rooms (5.3.0) - Zoom Phone Appliances (5.3.0) - VDI Client and VDI Plug-in (3.2.0 (5.3.45604.0927)) - Virtual Room Connector (Platform-VRC-EP-20220415) - Meeting SDK Client (More info: https://devforum.zoom.us/t/zoom-client-minimum-version/73259) - Win : 5.4.54524.1229 (2020-12-29) - MacOS : 5.4.54528.1230 - IOS :5.4.54520.1229 - Android : 5.4.3.603 - Video SDK Client (More info: https://devforum.zoom.us/t/zoom-client-minimum-version-important/73261) - Windows, macOS, iOS, Android (1.0.2)

Scheduled maintenance is currently in progress. We will provide updates as necessary.

On July 28, 2022, Zoom will be prompting users to update to 5.11.0 or higher. Only users with a desktop client below version 5.11.0 will be prompted to update to the newest version. Please refer to the respective release notes for the prompted versions for more information about the available versions, or download the latest version from zoom.us/download. Windows: https://support.zoom.us/hc/en-us/articles/201361953 macOS: https://support.zoom.us/hc/en-us/articles/201361963 Linux: https://support.zoom.us/hc/en-us/articles/205759689 There will be no operational impact with this new prompted version.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

The scheduled maintenance has been completed.

Our engineers are currently investigating increased errors accessing zoom.us as well as joining meetings.

Our engineers have failed services away from the impacted region, this failover has remediated the 502 errors, we continue to investigate issue with our provider.

This incident has been resolved.

Issue has been resolved & team confirmed services were restored.

We have received reports of a subset of users being unable to view cloud recordings. We are currently investigating and will provide updates as we have them.

We are continuing to investigate this issue, we will post updates as we have them.

We have identified the issue causing a subset of users to be unable to view cloud recordings. We are currently working on implementing a remediation and will provide updates as we have them.

We have resolved the issue causing a subset of users to be unable to view cloud recordings. We will continue to monitor and provide updates as we have them.

This incident has been resolved.

We will be providing a new version of our Mac, Windows, and Linux clients. They will be available for download at https://zoom.us/download. We will also be performing a staggered release for iOS and Android on applicable app stores. This update will include Indonesian language support, support for Breakout Rooms in end-to-end encrypted meetings, and numerous Zoom Contact Center features. Mac - https://support.zoom.us/hc/en-us/articles/201361963 Windows - https://support.zoom.us/hc/en-us/articles/201361953 Android - https://support.zoom.us/hc/en-us/articles/201361973 iOS - https://support.zoom.us/hc/en-us/articles/201361943 Linux - https://support.zoom.us/hc/en-us/articles/205759689 There is no operational impact. All services will be available during this scheduled update.

Scheduled maintenance auto-closed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

The scheduled maintenance has been completed.