Authentication (OAuth 2.0 / JWT)

box Box Platform / API Login/SSO Uploads/Downloads Authentication (OAuth 2.0 / JWT)
 
Mar-6, 12:00am
[in progress] Starting on Friday, March 6th at 12:00 AM PST until 02:00 AM PST, Box will be conducting Resiliency Testing. This may result in short and intermittent service degradations, such as brief slowness while using the box.com website, client applications, and API. We will be closely monitoring service metrics and do not expect an increase in 5xx errors during this window. As a result of this testing, we aim to update and enhance our recovery capabilities, ultimately improving the user experience and providing a smoother, more efficient platform by ensuring the reliability and resiliency of our services. We apologize for any inconvenience this may cause and greatly appreciate your understanding as we strive to enhance our services. Any additional updates will continue to be shared through our status site until this maintenance is complete. If you require any additional assistance during this maintenance, please contact Box Support via https://support.box.com.
box Box Platform / API Login/SSO Uploads/Downloads Authentication (OAuth 2.0 / JWT)
 
Mar-1, 12:00am
Starting on Sunday, March 1st at 12:00 AM PST until 02:00 AM PST, Box will be conducting Resiliency Testing. This may result in short and intermittent service degradations, such as brief slowness while using the box.com website, client applications, and API. We will be closely monitoring service metrics and do not expect an increase in 5xx errors during this window. As a result of this testing, we aim to update and enhance our recovery capabilities, ultimately improving the user experience and providing a smoother, more efficient platform by ensuring the reliability and resiliency of our services. We apologize for any inconvenience this may cause and greatly appreciate your understanding as we strive to enhance our services. Any additional updates will continue to be shared through our status site until this maintenance is complete. If you require any additional assistance during this maintenance, please contact Box Support via https://support.box.com.
 
Mar-2, 12:00am
auto-closed
box Box Platform / API Login/SSO Uploads/Downloads Authentication (OAuth 2.0 / JWT)
 
Jan-7, 5:39pm
We are investigating an ongoing issue affecting Login, Public API, Uploads, Downloads and Box Notes. We will provide more information as soon as it is available.
 
Jan-7, 5:58pm
We are continuing to investigate this issue.
 
Jan-7, 6:05pm
The problem has been identified, and we are observing a trend towards recovery.
 
Jan-7, 6:13pm
Our team has taken steps to remediate this issue and is seeing improvement for the impacted services. We are continuing to monitor for any additional impact.
 
Jan-7, 6:37pm
After further monitoring, this incident is now considered resolved. Our teams have validated that all affected services are restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.
box Box Platform / API Login/SSO Authentication (OAuth 2.0 / JWT)
 
Dec-16, 4:57pm
We are investigating an ongoing issue affecting Lgins/SSO, API and Box Notes. We will provide more information as soon as it is available.
 
Dec-16, 5:19pm
Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.
 
Dec-16, 5:42pm
We are continuing to work on a fix for this issue.
 
Dec-16, 6:36pm
We are continuing to work on a fix for this issue.
 
Dec-16, 7:17pm
We are continuing to work on a fix for this issue.
 
Dec-16, 7:42pm
Our team has taken steps to remediate this issue and is seeing improvement for multiple Box services. We are continuing to monitor for any additional impact.
 
Dec-16, 8:31pm
After further monitoring, this incident is now considered resolved. Our teams have validated that all affected services are restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.
box Box Platform / API Login/SSO Uploads/Downloads Authentication (OAuth 2.0 / JWT)
 
Sep-18, 1:50pm
Our team is investigating an issue with multiple Box Services. Users may see errors or slowness when attempting to access Box. We will provide additional information as it becomes available.
 
Sep-18, 2:55pm
Our team has taken steps to remediate this issue and is seeing improvement for multiple Box Services. We are continuing to monitor for any additional impact.
 
Sep-18, 3:59pm
We are continuing to monitor for any additional impact.
 
Sep-18, 5:12pm
After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.